Frequently Asked Questions

We offer web development, custom software solutions, LMS/SIS/ERP systems, e-commerce stores, and hosting services. Each project is tailored to client needs.

To start, contact us via the website form or email. We will discuss requirements, provide a quote, and plan the project.

We serve multiple industries including education, healthcare, e-commerce, finance, and more.

Projects range from websites, online stores, LMS/SIS platforms, Odoo ERP modules, custom applications, to integrated business solutions.

Our team is fully in-house, ensuring consistent quality and communication. We do not rely on external freelancers for core development.

Yes, projects can be fully customized. However, rental plans have certain feature restrictions while purchase-with-source allows full customization.

Pricing depends on project type, complexity, and selected plan (rental, purchase without source, purchase with source). Contact us for a personalized quote.

Discounts may apply for long-term subscriptions, bundled services, startups, or non-profits. Contact our team for current offers.

We accept credit cards, bank transfers, and online payments. All transactions are secure.

Yes, you can upgrade from rental or purchase-without-source to purchase-with-source plans. Migration and pricing will be handled according to agreement.

We may provide demo versions or trial periods for evaluation. Please contact us for details.

All costs are transparent. Any additional fees for upgrades, additional storage, or custom work will be communicated in advance.

Support is provided via email, live chat, phone, or ticket system. Availability depends on your plan.

Maintenance includes updates, security patches, performance monitoring, and technical assistance.

Submit tickets via the client portal or support email. Provide detailed information for faster resolution.

Critical issues can be reported 24/7 for clients with emergency support plans.

Response times vary by plan. Standard support responds within 24-48 hours, while premium or emergency support is faster.

We provide training sessions and documentation according to your plan, ensuring your team can use the system effectively.

We work with PHP, Laravel, JavaScript, Vue.js, React, Node.js, Python, and other modern technologies.

Yes, we offer managed hosting with 99.9% uptime, backups, and monitoring.

We use encryption, secure authentication, audit logs, and compliance with data protection regulations.

Source code is provided only for purchase-with-source agreements. Rental plans never include source code.

Resale, redistribution, or commercial use by third parties is strictly prohibited without written consent.

Some advanced features, like changing system structure or removing branding, may be restricted in rental or purchase-without-source plans.

Hosting plans have limits on storage, processing, visits, and database usage. Exceeding limits may require upgrades or additional fees.

Clients own all data entered into the system. We access data only for maintenance or legal reasons.

Backups are taken regularly. Delivery of backups depends on plan and agreements.

Project transfer is only allowed for purchase-with-source plans. Rental or purchase-without-source plans cannot be transferred.

We aim for maximum stability but cannot guarantee 100% uptime due to external factors.

We may update terms and policies when necessary. Clients will be notified via the website or email.

Our systems can integrate with many third-party services via APIs, subject to compatibility.

Purchase-with-source clients receive system updates as agreed. Rental clients get automatic updates included in the plan.

Custom features can be added after delivery, with separate agreements and pricing.

Yes, reported errors or bugs are addressed according to the support plan.

If subscription fees are not paid or service is canceled, rental access is suspended. Data is retained temporarily according to policy, but transfer or source code is not provided.